Accessibility statement
This accessibility statement applies to the NaPTAN service.
This website is operated by Department for Transport. We want as many people as possible to be able to use this website. For example, this means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- The table to view NPTG information is not responsive
- The pages for Download and Edit NPTG has progressive options and so it is not always made clear what users are selecting
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email naptan.nptg@dft.gov.uk
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: naptan.nptg@dft.gov.uk
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
What we’re doing to improve accessibility
The NaPTAN service is currently being redeveloped and we aim to replace the whole service by March 2022. The new service will comply with accessibility standards.